About the eServices Portal

The eServices portal of the Information Regulator is dedicated to empowering individuals, organisations, and entities in their compliance journey with the Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act (PAIA). At our core, we believe in fostering transparency, protecting personal information, and promoting access to information through ensuring compliance with relevant regulations.


As the Information Regulator, our mission is to regulate the processing of personal information and the promotion of access to information in accordance with the Constitution and the law to protect the rights of everyone. Our eServices portal is designed to offer a range of essential functionalities, streamlining processes and providing user-friendly interfaces.


We are committed to continuously enhancing our platform's capabilities, delivering user-centric features, and providing comprehensive support to our users. Our goal is to facilitate a transparent, accessible, and compliant environment for all stakeholders in the data protection and access to information landscape. For any enquiries or assistance, please do not hesitate to reach out to our dedicated support team by using the iSupport option to log a ticket.


Some of the services offered include:


 Registration of Information Officers

Empowering individuals responsible for safeguarding personal information by facilitating their official registration.

 Submission of PAIA Annual Reports

Assisting public and private bodies in fulfilling their obligations by providing a platform for the submission of PAIA annual reports.

 Organisation Search

Offering insight into registered organisations, providing access to essential details and information, including information officers and organisation addresses.

 Reporting Security Compromises

A secure channel to report and address security compromises (data breaches) effectively. Guidelines on reporting or filing a Section 22 notice is available here.